Featured Case Studies

AFR Insurance

Changes Can Seem Scary, But Can Be Truly Rewarding
50%% faster than previous platform

While hesitant to change at first, AFR Insurance embraced Symbility when they learned that Mobile Claims could help them complete estimates in 50% of the time their old software took.

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Symbility Helps Enhance the Claim & Risk Management Experience
1/4% household in the UK served

“For Aviva and our partners, it is important to help maintain a consistent experience throughout the claims process”. Says Kelly Robson, Claims Director at Aviva UK.

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What people are saying

Lauren Shryock
"Symbility’s tools are fantastic! In the first 2 weeks, I already felt like we were miles ahead of where we were when we were 2 weeks into using [AFR’s previous software tool]."
Lauren Shryock | Property Adjuster, AFR Insurance
"Ensuring that we have good communication with our customers in their time of need is an essential part of the claims process. Not only does LINK provide us with a platform for this communication, it significantly improves the claims experience for our customers when they need us the most by providing clear and simple information."
Kelly Robson | Director, Aviva UK