A collaborative web application built to bridge the communication gap between policyholders and insurance companies.
Purpose-built and responsive, LINK is a white-label web application that allows insurance carriers to increase their transparency during claim processing. By leveraging Symbility Claims Connect, in mere minutes, LINK can reflect your own branding and be customized to look like an in-house web application that works on any smartphone, tablet, or PC.
- 28OCTContractor Assigned
- 28OCTClaim ownership released
- 28OCTClaim uploaded to Symbility Claims Connect
- 28OCTEstimate "structure" marked complete
Own Your Claim
By providing policyholders access to a detailed repair calendar, notes, photos and other documentation, they become active participants in their own claim process. LINK can even push important events and milestones directly to the insured through instant notifications so they are never left in the dark.
LINK provides insight into the claim from FNOL until the repairs are completed. This real-time, self-service portal allows policyholders to check the status of existing claims anytime, anywhere. Satisfying your policyholders and easing the burden on your call centers.
Inform & Get Informed
LINK provides a safe, secure, and efficient way to get the information you need from policyholders. Through the use of seamless photo and document uploads, as well as notes, and notifications your staff is never more than a click away from getting the valuable information they need from the insured.