LINK

Symbility LINK

A collaborative web application built to bridge the communication gap between policyholders and insurance companies.

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White-label

Purpose-built and responsive, LINK is a white-label web application that allows insurance carriers to increase their transparency during claim processing. By leveraging Symbility Claims Connect, in mere minutes, LINK can reflect your own branding and be customized to look like an in-house web application that works on any smartphone, tablet, or PC.

  • 28OCT
    Contractor Assigned
  • 28OCT
    Claim ownership released
  • 28OCT
    Claim uploaded to Symbility Claims Connect
  • 28OCT
    Estimate "structure" marked complete

Own Your Claim

By providing policyholders access to a detailed repair calendar, notes, photos and other documentation, they become active participants in their own claim process. LINK can even push important events and milestones directly to the insured through instant notifications so they are never left in the dark.

Visibility

LINK provides insight into the claim from FNOL until the repairs are completed. This real-time, self-service portal allows policyholders to check the status of existing claims anytime, anywhere. Satisfying your policyholders and easing the burden on your call centers.

Symbility Link's Repair Breakdown in-app screen

Inform & Get Informed

LINK provides a safe, secure, and efficient way to get the information you need from policyholders. Through the use of seamless photo and document uploads, as well as notes, and notifications your staff is never more than a click away from getting the valuable information they need from the insured.

Symbility Link's Repair Breakdown in-app screen

Connected

Not only can policyholders track the information and view documentation associated with the claim through LINK, they can also communicate directly with the various participants involved, from insurance carriers to adjusters and even contractors - online quickly and easily.