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Your Partner in the Field

Symbility Mobile Claims® gives you more opportunities to engage with policyholders during property claims. With advanced mobile features like virtual diagramming, voice annotation, photo documentation and full pricing capabilities in the palm of your hand, you can spend less time scoping and more time is taking care of the people who matter: your policyholders.

Quickly and accurately capturing claim information onsite eliminates the need for followup visits and provides a great chance to engage policyholders in the settlement process. Adjusters can document, estimate, and close a claim in a few easy steps leading to a faster, efficient and more accurate claim settlement. Mobile Claims ensures that onsite estimates become onsite settlements.

New Way to Estimate

Utilizing logic-based questionnaires, our algorithms can be applied to generate custom loss specific estimates in a fraction of the time than the standard estimate construction today.

Easy

Easy to integrate, train, and use. Virtually eliminating the cost of change, creating enormous benefits for carriers, adjusters, contractors, and policyholders alike.

Efficiency and Accuracy Tools

Fully equipped with aerial imagery/measurement, 3D virtual diagramming, geospatial visualization, video collaboration, contents, job management, and much more.

Anytime/Anywhere

Mobile Claims is available on the platform of your choice — smart devices or PC — allows users to complete and print estimates working online or offline.

Prefill

This unique tool uses different models, based on the type of loss, to predict which items should be included in the estimate.

Virtual Diagramming

Advanced diagramming capabilities allowing users to draw rooms, diagrams, roofs, and elevations to represent risk and loss.

Symbility Mobile Claims Provides:

  • Best-in-industry diagram-based estimating
  • integrated with aerial measurement services, virtual diagramming, and auto elevation view generator
  • ability to capture photographs, add journal entries, create complete floor plans, roofs plans & exterior
    plans, use live cost details and components, and more
  • integrated contents pricing solution
  • embedded water mitigation module improves accuracy, transparency, and compliance to S500 standards
  • quick data synchronization with Symbility Claims Connect
  • offline use when no Internet connection is available
  • diagrams, photos, and notes can be fully shared among participants, avoiding duplication of work
  • creates easy to understand estimates that streamline settlement explanation for policyholders
  • secure data – claim and customer data is always protected

Features

Assemblies

Symbility’s Assemblies, a new feature in Mobile Claims, brings an unparalleled level of accuracy and consistency to the estimating process while creating efficiencies over conventional macro and batch-based estimating methods. The Assemblies interface guides users through the estimating process by prompting them to answer questions specific to their estimate and repairs. These questions quickly adapt to meet the needs of almost any loss – saving valuable time and improving accuracy.

Contents Estimating

Estimate generation just got faster. Thanks to the new contents estimating function, Mobile Claims users can now generate contents estimates once they have created a contents inventory or import contents lists from Excel files. This feature allows user to select from thousands of items on a room-by-room basis making the estimate more efficient, faster and detailed.

Water Mitigation Module

The water mitigation module integrated into Mobile Claims enables contractors and restoration professionals to capture water loss data onsite, while validating equipment usage and drying methodology to the industry standard Institute of Inspection Cleaning and Restoration Certification (“IICRC”) S500. This module offers contractors a new level of efficiency by creating estimates as a by-product of the restoration process. With the water mitigation module, field-based decisions are resolved in a fraction of the time as both adjusters and the mitigation home office are able to view the drying progress in near real-time.