Live Video Collaboration
Symbility Video Connect™ is a groundbreaking live video collaboration tool that helps consumers own more of their claim process. Policyholders can interact directly with an insurance adjuster at the First Notice of Loss stage, working closely together to perform a complete and secure remote inspection of the damaged property.
Policyholders can become active participants in their claim
Enables insurance companies to leverage skilled appraisers across a wider geographic location
Improve overall customer service through faster and more accurate claim settlement and supplement processing
An entirely new way to estimate utilizing advanced logic-based questionnaires
Fraud protection thanks to geocoding for all video recordings and photo documentation
Improves estimate accuracy through damage recognition and customer engagement