Own the problems, enable the solution

At Intersect, we’re all product owners. We’re invested in the work we do and the products we bring to life. But every problem we solve needs a champion who takes on the direct responsibility of owning the problem and facilitating the solution - from prototype all the way to launch.

At Intersect, this champion is the Product Manager. Intersect PMs act as a proxy for our clients, ensuring that their needs are understood, met, and even anticipated. But they’re more than this. They also fight for the end-user of the product, support their teams, and educate their clients on how they bring amazing products to life through agile development.

Let's work together

What can you expect?

"At Intersect, Product Managers are empowered to wear many different hats, as opposed to other places where they force them on to your head."

Keely Nugent Van Tol | Product Manager

Make real change for a Fortune 500 company

We get into the trenches when it comes to solving problems for our clients and their users. We move fast and work closely with influencers and decision-makers, so you can expect to learn a lot and to learn it quickly. You’ll be at the forefront of making real change for your clients and make an impact that will transform the way they do business. Whether you have experience working as a project manager, account manager, or both, you can expect to be transformed into a true Product Manager.

Product Team Collaborate with product design and strategy teams

Daily Standups Touch base with the larger project teams

Enable success through unconventional leadership

For us, this job isn’t about being in a position of power or micromanaging. We take a team approach to everything we do and often lead from behind, providing our teams with the tools they need to succeed and deliver incredible products. And we’re okay doing things this way because we trust our team and work with really smart people. We often spend a significant amount of time on-call with clients and keeping communication open with our team. Intersect PMs are less like lead singers belting away in the spotlight, and more like the drummers of the band, setting the pace and rhythm of work.

Challenge yourself to be better everyday

If you’re hyper organized, you’re already on your way to being a stellar PM. Intersect PMs work with various clients, in various industries, and need to flex their communication skills everyday - including active listening and “listening between the lines”. We ask the right questions and quickly learn how to anticipate problems before they escalate. When it comes to conflict resolution we learn to prioritize and balance the needs of our team, our client, and most importantly, the end-user of the products we build. Some days can be tough, we’re not going to lie. But we have amazing support we can lean on, all the way from our fellow PMs to the larger Intersect family.

Client Relationships Fostering the relationship between client and Intersect

Work with different types of problems

We do a lot. We have clients in healthcare, retail, fintech, insurance, education (and some that would be better explained in person). This means our teams get to tackle all sorts of problems and learn from them. You could spend a 6 weeks helping a retail giant build and test ideas in-store, or several months reshaping a mobile experience with a risk-averse organization. No problem is ever the same.

Key Caps Every team member gets a key cap after successful completion of a project

Typical Product Manager's Schedule

Daily Standups

Daily communication

Standups are quick and actionable meetings meant to provide feedback and communicate project blockers. Standups are a good way to touch base with the larger project team (design, strategy, product management, etc.). We like to keep these short and sweet, because we don’t like too many meetings.

Client Check-ins

Communication and alignment

You can expect to have regular check-ins with all your active clients in order to provide transparency on project progress, troubleshoot blockers, and re-align on project objectives.

Lunch & Learn

Shared learnings

We like to eat and we like to learn. We promote a culture where we encourage everyone to give back and teach on topics they are passionate about. On Wednesdays our lunches are catered (“on the Horse”) and often this is a great time to also learn something new during a Lunch & Learn. Recent topics have included "Machine Learning: Buzzword or Friend?"" and "Winning Hearts & Minds - How to Present your Ideas Effectively".

Agile Activities

Fail fast and adapt

We are an agile organization. You can expect to have regular sprint planning sessions, sprint reviews, and sprint retros as part of development cycles.

One-on-ones

Promoting growth among PMs

During one-on-ones you can share challenges and successes with senior product managers and use the opportunity to seek out targeted feedback and improvement. Or you could spend the 15 minutes talking about your epic weekend or the showing off pics of your dog in a Halloween costume.

Pivot Meetings

Collaboration with the team

Throughout project kickoff, strategy, user research, and product design, we work closely with design, strategy, and engineering to help drive projects forward and with client and user needs in mind. Feedback and collaboration through pivot meetings is the one of the best ways we dive deep and “pivot” towards a new direction with our team when we need to.

Work with real problems

At Intersect, your work actually matters. Our products are sexy, but they are also useful to the masses. We are helping companies make huge waves in industries like finance, health, insurance and more. We are changemakers.

People you'll want to spend time with

UX Writer

Saaqshi

Saaqshi spends her days at Intersect crafting the words that go in our products. She wordsmiths to make sure our language, communication and tone match the products and strategy we’re trying to convey.

In her spare time, she has a weird fascination with indie wrestling, finds joy in yoga and weight lifting, and recently ran a 5k.

Favourite Slack channels

#designers#fitness#overheard#cutethings

Marketing Specialist

Kali

Kali manages the Intersect and Symbility Corporate marketing accounts, in addition to the administrative and logistical aspects of the marketing team as a whole. Outside of work, Kali loves working her side hustle (planning weddings and events), cooking healthy meals, and hanging out with her retired greyhound, Sully.

Favourite Slack channels

#aminals#ladieschat#overheard

Software Engineer

Lindsay

Master of Machines and Baroness of Boudoir, Lindsay is a live-wire in the office. Also going by the name Rick, this fine lady spends her time as a lead on the back-end engineering team and teaching Machine Learning to anyone interested. On the side, she’s a dancer, the Dungeon Master for the office DnD games, and always down for a drink.

Favourite Slack channels

#overheard#dnd#ladies-chat

VP, Product Design

Isuru

Isuru applies design thinking in the creation of successful user experiences and helps in the growth of the design team.

He once owned 5 dogs (3 of them named Rex) when living in Tanzania. He also almost climbed Mt. Kilimanjaro but couldn’t make it to the summit due to a snow storm. A Discovery Channel enthusiast and avid sports fan, Isuru can be found shooting hoops in his free time. He currently owns 0 dogs.

Favourite Slack channels

#sports#designers#sneaker-heads#hirstyrulez

Director, Engineering

Kim

Kim ensures products are scalable and future-proof. In her free time, Kim leads multiple competitive volleyball teams and challenges herself at charitable Toronto sporting events. Devoting her time to giving back by sharing her expertise and knowledge, Kim’s community involvement ranges from Junior Achievement to Destination ImagiNation.

Favourite Slack channels

#engineering#fitness#edm-opensource

Product Analyst

Amr

Amr is responsible for analyzing business objectives, conducting product research, and understanding technical capabilities in order to build blueprints for products.

You can talk to Amr about anything related to travel, sports (Go Celtics!), music, video games (he’s the office’s FIFA king) and he’s usually down for a game of pong. He will also shamelessly plug his social media handle - @amrhussein - any chance he gets.

Favourite Slack channels

#got-spoilers#hirstyrulez#overheard

VP, Growth and Partnerships

Anthony

Anthony is the VP of Growth & Partnerships at Intersect, where he drives business development, partnership, and marketing.

South African by birth, Anthony settled in Toronto in the early 2000’s. An avid reader, morning exerciser, and proud new dad to a beautiful baby girl, Anthony strives to live every day with gratitude, humility, and curiosity.

Favourite Slack channels

#dads#beats#goodreads

Senior Human Resource Specialist

Karlie

Karlie is a Human Resource Specialist, ensuring the development and maintenance of Intersect’s world class team. She works closely with the executive team to manage the entire employee life cycle, including candidate generation, direct sourcing, interviewing, and hiring.

Outside of work, she loves hanging out with her dog, Milo.

Favourite Slack channels

#aminals#ladieschat#overheard

Senior Mobile Engineer

Adam

Adam works hard to make apps come to life and behave in the way that our Product team envisions them. Because he’s a nice guy, he also works to make life easier for the iOS team by upgrading processes whenever there is room for improvement.

When not writing code, Adam enjoys traveling, rock climbing, and playing strategic board games.

Favourite Slack channels

#rock-climbing#mario-kart#ios-news

Director of People

Leigh

As the Director of People, Leigh is responsible for leading all human resource functions at INTERSECT. Leigh’s expertise is people and at Intersect, that also means supporting the unique culture and fostering the curiosity and innovation ingrained in our identity.

Favourite Slack channels

#dads_n_moms#beats#aminals#ladieschat

Director, Strategy & Analytics

John

John believes that data is better than hunches, and that actions speak louder than survey results. He’s an active mentor for technology startups at McMaster’s Xerox Center for Engineering Entrepreneurship and Innovation.

John golfs, plays NHL 95, and cheers for his beloved Montreal Canadiens in his free time.

Favourite Slack channels

#correct-baseball-hof#sports#crypto-mining

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