TORONTO, ONTARIO–(Marketwire – March 1, 2012) – Symbility Solutions, Inc., a wholly owned subsidiary of Automated Benefits Corp.® (TSX VENTURE:AUT), a leader in property insurance claims settlement solutions, is pleased to announce that Direct Line Insurance Group plc. (formerly RBS Insurance Services Limited), the UK’s largest personal lines insurer, has signed a major contract to integrate Symbility, a collaborative claims management software and mobile scoping tool, into its organization through its UK partner, the Innovation Group.
“This contract win follows a detailed proof of the benefits Innovation Symbility software delivers to all participants in the claims cycle,” commented Andy Roberts, Chief Executive Officer, Innovation Group. “Providing a SaaS solution on this scale clearly demonstrates our ability to provide leading edge application solutions to the world’s largest carriers.”
The five-year agreement will have Direct Line Group adopt Innovation Symbility’s web-based technology throughout the organization to process its domestic property insurance claims, integrating everyone involved in the claims process into one system. The resulting solution will provide a single, transparent claims experience to its customers.
“Working with a major insurance brand like Direct Line Group validates our integrated, collaborative approach to claims technology,” stated James Swayze, Chief Executive Officer, Symbility Solutions Inc. “We look forward to working closely with Direct Line Group to improve their policyholder’s experience.”
“Innovation Group has continued to leverage its momentum and is now recognized as the market leader in property claims management solutions in the UK and Europe,” said Richard Adair, Executive Vice President, Symbility Solutions Inc. “We are very proud of our ongoing successful partnership and we are excited to add Direct Line Group to our valued client base.”
Direct Line Insurance Group plc
Direct Line Insurance Group plc (Direct Line Group) is headquartered in Bromley, Kent; it has operations in the UK, Germany and Italy.
Through its number of well known brands, Direct Line Group offers a wide range of general insurance products to consumers. These brands include; Direct Line, Churchill and Privilege. It also offers insurance services for third party brands through its Partnerships division. In the commercial sector, its NIG and Direct Line for Business operations provide insurance products for businesses via brokers or direct respectively.
In addition to insurance services, Direct Line Group continues to provide support and reassurance to millions of UK motorists through its Green Flag breakdown recovery service and Tracker stolen vehicle recovery and telematics business.
About Innovation Group
The Innovation Group plc (LSE:TIG.L) is a global provider of business process outsourcing and software solutions to the insurance, fleet, automotive and property industries. Innovation Group provides contact centres, repair networks, process management, supply chain and technology operations and decision support analytics to support accident management, repair and estimation and claims management services. Innovation Group has over 800 global clients including AXA, RSA, American Modern Insurance Group, LeasePlan, The Ford Motor Company, Aviva, Toyota and Zurich. The Group processes more than 4 million claims per year with 20 per cent direct claims cost saving achieved. Innovation’s 2,300 people are located in the United Kingdom, Australia, Belgium, Canada, France, Germany, Japan, India, Pakistan, South Africa, Spain and United States. www.innovationgroup.com
About Automated Benefits Corp.
Automated Benefits Corp.® is a progressive software company dedicated to developing applications for the insurance industry in North America and Europe. The organization currently has two platforms: Symbility Solutions® and Adjudicare®.
Symbility Solutions provides powerful, accurate and easy-to-use claims processing and estimating software solutions for Property & Casualty Insurers. Our collaborative workflow management, mobile estimating and claims triage solutions allow insurers to reduce costs while delivering a market leading claims experience.
Adjudicare is an advanced, practical software solution used by a network of Employee Benefits Brokers and Third Party Administrator partners across Canada in the adjudication of health and dental claims. Adjudicare’s rules-based engine and leading-edge features ensure that claims are precisely adjudicated and paid in real-time, giving our partners’ customers optimum flexibility, along with transparent disclosure on the benefit plan’s financial performance.
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