TORONTO, ONTARIO–(Marketwire – Nov. 18, 2010) – Symbility Solutions, Inc., a wholly-owned subsidiary of Automated Benefits Corp. (TSX VENTURE:AUT), is proud to announce the finalization of a multi-year deal with the Farmers Insurance Exchange based in Los Angeles, California.
The Farmers Insurance Exchange is part of the Farmers Insurance Group of Companies®, founded in 1928. Farmers today ranks as the third largest provider of automobile and homeowners insurance in the United States with over 15 million customers served by 24,000 employees across 41 states.
“Ease of use, data control and seamless integration with our enterprise systems were key reasons for moving to Symbility,” states Jim Daues, Senior Vice President, Farmers Insurance Exchange. “We set very aggressive targets for Symbility in terms of system modifications and completion dates and they met all of our requests, on time and on budget. At Farmers, we pride ourselves on employing innovative ideas that will help us better serve our customers. Symbility has proven itself to be the partner that will allow us to do this while keeping pace with the changing needs of Farmers and the insurance industry.”
The first phase of implementation for Farmers’ Specialty Division is scheduled for completion in late November 2010. This phase includes training and deploying Symbility applications to more than 600 field adjusters located across the United States in addition to staff and inside adjusting teams in the Specialty Division’s Grand Rapids, Michigan head office.
“The Symbility team is very proud to add Farmers Insurance to its valued client base. Working with an insurer of Farmers’ stature and reputation validates our integrated, collaborative approach to claims technology,” states James Swayze, President and CEO, Automated Benefits Corp. “Farmers is recognized as a leading claims organization and this contract demonstrates Symbility’s increased acceptance by the insurance industry. We look forward to working closely with Farmers to not only improve their policyholders’ experience, but to help shape the changing face of claims management in North America.”
Rollout of the Symbility platform consisted of multiple software enhancements covering three major releases over the past four months. Farmers expects to realize efficiency and productivity gains to their claim process, reduction of cycle times and improvements to the policyholder experience as a result of these enhancements.
About Farmers Insurance
Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be. Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Financial Services Group. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit our Web site at www.farmers.com or www.Facebook.com/FarmersInsurance.
About Automated Benefits Corp.
Automated Benefits Corp., headquartered in Toronto, Ontario, is a software company dedicated to developing applications for the insurance industry. The Corporation currently has two subsidiaries, Automated Benefits Inc. and Symbility Solutions Inc.
Symbility Solutions automates property insurance claims through its complementary components. Symbility Claims Connect is the collaborative workflow management tool that gives every claim participant real-time access to the claims they are working on. Symbility Inside Adjuster is an integrated application designed to streamline the first notice of loss process for the faster settlement of claims. Its award-winning Symbility Mobile Claims software is an estimating tool that increases speed, efficiency and accuracy by allowing on-site claims processing. Symbility software solutions give users the mobility, speed and control needed to effectively and quickly move onto the next claim.
Automated Benefits Inc. provides the Adjudicare software solution for the adjudication of health and dental claims. This software adjudicates claims in real time, providing clients with the highest level of flexibility available along with complete disclosure on the plan’s financial performance. Automated Benefits Inc. enables their clients to provide an additional level of value-added service in a very cost effective manner. The Adjudicare software supports the adjudication of health and dental claims through local insurance brokers across Canada.