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TORONTO, ONTARIO — (April 4, 2017) Symbility Solutions Inc., (“Symbility”) (TSX.V: SY), is proud to unveil the Symbility Health Mobile Claims® mobile application. The app has been built so that any Third-Party Administrator (TPA) or Third-Party Payer (TPP) in the Canadian group benefits industry can white-label the application and provide a dramatically improved member experience to their employee groups.

“The ability for our customers, regardless of size, to be able to add their own branding to these apps is a game changer,” said Shannon McShane-Reed, President of Symbility Health. “For far too long, Third-Party Administrators and Payers tried to build their businesses while having to give out access to apps and web portals that carry large carriers’ branding. We’re excited to be providing these hard working TPAs and TPPs with the tools that will make them look better in their customers’ eyes, while growing their brand and their businesses.”

Symbility Health’s mobile application also features patented technology for real-time claims processing with automatic fraud detection, a first in the Canadian market. Leveraging Optical Character Recognition (OCR) and Artificial Intelligence, the app automatically detects oddities and flags claims for human review. This layer of automation and protection creates efficiencies in the adjudication process and enables TPAs, TPPs, or even Insurance Carriers to gain a distinct competitive advantage.

“We are excited to be able to offer this new fully branded app to our clients. Not only does it look great having the app fully branded to our company, but the powerful user experience will change how our members approach submitting claims,” commented Paul Gillis, President and CEO of Union Benefits, a Third-Party Administrator. “Submitting claims easily and quickly from a mobile phone not only changes how members will think about their insurance but keeps our firm at the forefront of innovation as well as saving our plans money and reducing errors.”

While the new Symbility Health Mobile Claims has many advantages for TPAs and TPPs, the real benefit will come to their employee groups using the app. The new design puts convenience and ease-of-use front and center. With easy to read dashboards to monitor health benefit spending and remaining balances, the ability to securely make claims by taking and uploading photos of receipts, and storage for easy retrieval of health card information, there has never been a more simplified and connected way for people to use their health benefits.

“Sirius Benefits is excited to be able to offer our own app to our members. It’s great to see our branding on a forward thinking tool that is so user friendly,” said Ed Melna, Owner and President of Sirius Benefit Plans Inc. “In the past, submitting a claim seemed like a chore because of the process and time involved.  Now claims can be quickly submitted and reviewed right from a mobile phone; our members will certainly appreciate the improved service.”

The all new Symbility Health Mobile Claims is now available for iOS through the iTunes App Store and Android through Google Play.

For more information on Symbility Health Mobile Claims visit symbilityhealth.com/mobile-benefits or view our video here. 


Union Benefits is a premier third-party administrator of Member pension, health benefits, vacation pay, supplementary unemployment benefit and productivity bonus plans with offices in Waterloo and Halifax. Union Benefits is owned and operated by the 35 participating Trust Funds it serves, Union Benefits proudly cares for about 10,000 Members from 17 different Locals in the construction and technical trades. Combining our unique “volume purchasing programs” with our “at cost” services model, Union Benefits provides Trust Funds and Members with the best possible service at the lowest possible cost.


Established in 1996, Sirius Benefit Plans is a national industry-leading Third-Party Administrator (TPA) and Third-Party Payer (TPP), providing comprehensive employee benefit programs of small and medium-sized companies located across Canada and currently administer over $40 million in annual premium.

Sirius Benefit Plans offers two distinct options for group benefits coverage. The Totally Sirius program, a 100 percent pooled program, designed specifically for groups with less than 10 employees. For groups with 10 or more employees, Sirius has designed a Total Solutions program, which is individually rated and customized to suit any group’s unique needs. For more information, please visit www.siriusbenefits.ca

About Symbility

Symbility (TSX.V: SY) believes in creating world-class experiences that simplify business and improve lives. With a history in modernizing insurance claims solutions for the property and health industries, Symbility has established itself as a partner that puts security, efficiency and customer experience first. Symbility PROPERTY™ brings smarter thinking to property insurance. Symbility HEALTH™ helps benefits professionals build their brands and businesses. Our strategic services team, Symbility INTERSECT™ empowers a variety of businesses with smarter mobile and IoT product development strategy, design thinking and engineering excellence. With our three segments pushing industries forward, Symbility proves that change for the better is entirely possible.  symbilitysolutions.com

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