TORONTO, ONTARIO — (September 20, 2016) Symbility Solutions Inc., (TSX.V: SY), a global software company focused on modernizing the insurance industry, is pleased to announce that Auto & General is the first Australian insurance provider to implement Symbility’s home insurance claim workflow and estimating system, through our value-added reseller and leading provider of residential and commercial property information, CoreLogic.
Antony Dunstan the Acting Director Claims & Assessing of Auto & General commented, “The Symbility platform enables Auto & General’s home assessors to scope and price repairs in minutes, utilising sophisticated software, world-class analytics and a panel of builders and suppliers who meet strict quality and performance guidelines. Auto & General prides itself on high performance with high integrity, and we look for the same in our partners. First and foremost, they need to be customer focused, and we have spent almost two years ensuring we have the right system and suppliers in place.”
Mr. Dunstan continued, “Auto & General has provided insurance to over 1.5 million customers in Australia since 2000, and is seeing rapid growth in its home insurance customer base. The company is constantly investing in smart solutions to improve the customer experience and streamline operations, as it continues to grow market share. We believe this solution provides a sustainable competitive advantage and we are already seeing major efficiency gains and a much faster turnaround in approval and repairs. Customers love it.”
“Symbility’s technology is paving the way in simplifying and streamlining how property claims are estimated and settled,” stated James Swayze, CEO, Symbility Solutions. “We are pleased that Auto & General, one of the key players in the property insurance industry in Asia Pacific, have decided to put their confidence in our products and services through our partnership with CoreLogic.”
CoreLogic Executive General Manager Insurance, Stephen Mitchell, said, “Combining our construction cost data and analytics, together with Symbility’s collaborative platform, means Auto & General can enable a market-leading claims experience for policyholders, while expediting a reduction in home claim complexity and costs. This project now successfully links property and construction data across the entire underwriting and claims ecosystem.”
Symbility is currently being used by Auto & General’s assessors in Queensland and will be rolled out across Australia.
ABOUT AUTO & GENERAL
For more information, please call (07) 3377 8960 or visit www.autogeneral.com.au
For more information call 1300 734 318 or visit www.corelogic.com.au