Permissions - by Claim Status
                       
                       
Action                      
Current Claim Status Target Claim Status

Assignment Sent Assignment Received Insured Contacted Inspection Performed Estimate Completed Estimate Approved Job Started Job Completed Claim Closed Claim Closed (cashed out) Reopened
Claim Unassigned A   O O M1       O O  
Assignment Sent   A/M2                  
Assignment Received     M M M2   M   O O  
Insured Contacted         M2   M   O O  
Inspection Performed         M2   M   O O  
Estimate Completed           O M   O O  
Estimate Approved             M   O O  
Job Started               M O O  
Job Completed                 O O  
Claim Closed                   O O
Claim Closed (cashed out)                 O   O
Reopened                 O O  
                       
O = status that can be changed manually to this value only by claim originator (if claim not currently owned)
A = status that is changed automatically by the system
M = status that can be changed manually
1 Only if claim originator is a contractor/independent adjuster, or the insurance company does not assign a vendor
2 Claim cannot be owned