Symbility mobile claims

Claim List

The Claim List shows all claims which you are participating in. Claim files in the list can be grouped and sorted and you can show summary or detailed information about every claim before opening up a single claim file by double-tapping with the stylus.

Floorplan

Floorplan diagrams are drawn to graphically build estimates. A bird's eye view of the entire interior damage assessment is drawn using the stylus, and dimensions are captured instantaneously with a Disto laser rangefinder. A floorplan can be annotated with photos, voice clips, scribbles, callouts, textboxes, etc.

Disto capture (door width)

A Disto laser rangefinder provides incredibly accurate and fast capture of measurements in a floorplan or roofplan. Any dimension can be captured with the Disto, whether it be the length of a room, width of a door or distance from the floor of a window. In every case the method is the same: tap the dimension on-screen you wish to capture, point the Disto as indicated in the image and tap again. 

Roofplan

Just like floorplans, roofs of any shape and complexity can be drawn and they can be fully annotated. Unique to Symbility is how we've designed it so that almost all roof structures, even complex multi-faceted ones, can be scoped from the ground, as long as you can estimate the pitch of each slope. This means that without getting up on the roof, the software will calculate the squares of shingles of each panel and the linear footage of ridges, eaves, valleys, rafters, hip rafter, etc.

Wall Editor

The Wall Editor is a cross-sectional view used to inspect and manipulate the details of the walls, and objects on walls of an interior room that cannot be easily worked with while viewing a floorplan. With it you can view and change the various properties of doors, windows, openings and blocks, as well as add new objects. You can also set the base molding height and add annotations to walls.

Wall editor - blocks

Blocks are three dimensional objects within rooms that can both subtract surface area from adjacent walls, floors and ceilings as well as provide their own linear measurements and surface areas for use in calculating item quantities. Blocks are extremely useful for achieving far greater accuracy for operations involving cabinets, bulkheads, columns, etc.

Wall editor - stairs

The Wall Editor is also useful for setting the properties of stairs. Stair shapes provide additional calculations over and above ceiling and wall surface areas and linear values (which can take into account the area consumed by the stairs themselves) including the total tread area, stringer area, number of steps and linear value of base molding applied at the wall base.

Photo pages

In addition to placing digital photos anywhere on a floorplan or roofplan, and attaching a photo to an item in directly in an estimate, an unlimited number of virtual "photo pages" are dedicated to showing full pages of photos. Digital photos can be browsed directly from a camera's memory card inserted into a Tablet PC or Pocket PC, or from the memory of a camera connected via USB. Photos are automatically arranged 2, 3 or 6 to a page and the order can be changed easily by drag-and-drop. Multiple lines of captions can be added, and annotations

Entering photo captions

Although the need to enter text is minimal (because of how mobile claims was designed specifically for a pen-based environment) there are some cases where text that can't be selected from a drop-down list or other mechanism needs to be input. mobile claims works seamlessly with the Tablet Input Panel built into the Tablet PC operating system. It features incredibly accurate handwriting recognition that requires no training as well as an on-screen keyboard.

Attaching items to a floorplan

Adding items to create an estimate is done in the same screen as the floorplan is drawn. Double tapping a room zooms in on it and exposes the available residential/light construction item pricing database supplied by Craftsman®. To apply an item to a surface, simply locate the item and drag-and-drop it any location on the floorplan to automatically generate any quantity required, from the surface area of any wall, floor or ceiling, to the linear length of casing around each window, to the number of steps in a staircase. A quantity can also be entered manually but rarely needs to be. Items already present in each room are listed, allowing them to be re-applied (copied) to any other room quickly.

Attaching items to a roofplan

All the measurements captured when drawing a roofplan can also be utilized when adding roofing and exterior items to an estimate. Items are still applied using drag-and-drop, and there is an equal number of automatic calculations to take advantage of, depending on where the item is dropped.

Estimate page

The estimate page is highly configurable, allowing you to choose which columns to show, whether to show prices, number items, and show financials with or without depreciation/ACV/RC calculations. The estimate groups all items by room and all rooms by diagram, and summary or detailed information can be shown for each. You can expand any photo embedded in an estimate and attached to an item, re-arrange the order to items, cut, copy and paste items, and modify any information for any item. Each claim file can have any number of estimates, and each participant company can contribute their own estimates to the claim.

Recap

The Recap page of an estimate shows summary dimension information for each diagram in the claim, and lists the financial totals by area (interior room or roof structure).

Summary

The Summary page of an estimate shows the data in the estimate in a different light, by consolidating each unique material and trade/crew used in the estimate, showing the total quantity and total dollar value for each. Where applicable, the total materials quantity is shown in the unit of measure that the material is purchased in (for example, paint is estimated in square feet, but purchased in gallons). 

Totals

The Totals page of an estimate totals up the materials, labor and equipment values in the estimate, optionally adjusts for any minimum charges that were not met (eliminating the need to worry about manually adding minimum charge items), adds overhead and profit, taxes and removes applicable deductible. If depreciation is involved the page can be formatted to show RC totals, recoverable and non-recoverable depreciation totals, and net ACV.

Forms

mobile claims incorporates digital versions of 14 standard insurance forms. Any data already existing in the claim is automatically imported, and all fields can be edited using the stylus. Unique to Symbility, and only natural for our pen-based approach is the ability to capture digital signatures directly into the form. The form, with the captured (and untamperable) signature can be printed out at any time to provide copies to the insured, and is permanently accessible from the Symbility.NET data warehouse. New forms can be added with our unique Form Designer which works like an easy-to-use desktop publishing application.

Symbility.NET

Home Page

The Home page, seen immediately after logging in shows a quick summary of information relevant to the user who logged in. This  includes the latest activity in claims in which the user is participating, and a list of the user's active claims, showing important information such as claim status, age of the claim, date of loss, who it's assigned to, and emergency work status.

Advanced Search Panel

The Advanced Search Panel, which resides above your permanent archive of past claim files, is always available for filtering a list of potentially thousands of files and isolating just the ones you are interested in. Queries are built by entering search criteria criteria into query fields, and queries can be saved for later use. The resulting claims filtered out of the archive can be printed or charted on a graphical or tabular report.

Report Builder

Symbiltiy.NET's Analytics module features our unique report builder which provides a graphical, drag-and-drop method of building ad-hoc reports. Show loss type breakdowns in a pie chart, see claim volume by month in a bar chart, chart severity over time on a line (trend) chart, or compose a simple tabular report. Drag-and-drop any of the over 150 data types to any axis of a chart or location on a tabular report, tweak how data should be grouped, then run it and save it for future use—you can build any management report you can picture yourself!