Symbility Partner Innovation Group Sign German Insurer DEVK
TORONTO, ONTARIO -- (November 30th, 2011) - Symbility Solutions, Inc., a wholly owned subsidiary of Automated Benefits Corp.® (TSX:V – AUT), a leader in property insurance claims settlement solutions, is pleased to announce that after a successful pilot phase, leading German insurer DEVK, has signed a three year agreement to deploy Symbility Mobile Claims®, through its European partner Innovation Group plc (LSE: TIG.L).
Beginning January 2012, all DEVK adjusters will use Symbility Mobile Claims, an innovative field-based scoping solution designed to improve efficiency, customer service and speed during the estimation process. Accessible from any personal computer, the application incorporates measurements, diagrams and pricing databases to create property and casualty claim estimates quickly and easily, resulting in a faster claims settlement process.
“By using Innovation Symbility Mobile Claims software, DEVK expects to increase customer satisfaction levels, as well as assure better documentation and improved efficiency from our adjusters,” said Günter Kalkowski, Head of Property Claims at DEVK.
“This new partnership with DEVK is an important milestone to bring the Innovation Symbility Suite to the German market,” commented Ralf Eisenhauer, Sales and Marketing Director of Innovation Group, Cologne, Germany. “This opportunity will help us demonstrate the benefits of Innovation Symbility software and how it enables collaboration between service providers and their customers, while at the same time improving customer service levels and reducing costs.”
The Innovation Group is a value added reseller of Symbility Solutions outside of North America, with offices in United Kingdom, Australia, Belgium, Canada, France, Germany, Japan, India, Pakistan, South Africa, Spain and United States. Innovation Group is a global provider of business process outsourcing and software solutions to the insurance, fleet, automotive and property industries.
“We are very proud of our ongoing successful partnership with Innovation Group and are excited to add DEVK to our valued and growing European client base,” states Richard Adair, Executive Vice President, Symbility Solutions Inc. “We look forward to working closely with DEVK to improve their policyholder’s experience.”
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